What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose to link, whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are retained to process withdrawals, verify account activity, and meet
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any applicable reporting obligations under the laws of the jurisdiction where the service operates. We also collect device and session data — browser type, IP address, and interaction logs — to keep your account secure and to detect unusual access patterns. This data is not sold
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to third parties. It is shared only with payment processors required to complete your transactions and with compliance partners where local law requires it. Retention periods vary by data type: payment records are held for as long as required by applicable financial regulations, while session logs
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are cleared on a rolling basis. You may request a copy of the data we hold on your account at any time through our support channel. Availability of this service, and the data rights that apply to you, depend on your local law and the eligible
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regions in which the platform operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.